Privacy Policy

Last updated: 06/05/2025

At Toeina, the confidentiality and security of your personal data are our top priority.
This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our website www.laolys.com.

1. Data controller

The data controller is:
Florence VIDAL
Adress : Lotissement Belcourt - 38 Lacroix - 97122 Baie-Mahault
SIRET : 930330279
Email : contact@laolys.com

2. Data We Collect ?

When you use our website, we may collect the following types of data:

  • Identification data: first name, last name, email address, phone number

  • Order data: delivery address, purchased products, order history

  • Connection data: IP address, browser type, pages visited

  • Payment data: processed through a secure service provider (not stored by us)

  • Form data: messages, contact requests

3. Purpose of data processing ?

Your data are used solely for the following purposes:

  • Managing your account and processing orders

  • Responding to your inquiries via the contact form

  • Sending transactional and promotional emails (with your consent)

  • Ensuring website security and preventing fraud

  • Analyzing traffic and improving our services

4. Legal basis for processing ?

Under the General Data Protection Regulation (GDPR), the processing of your data is based on:

  • Contract performance: order processing and delivery

  • Your consent: newsletters, cookies, contact forms

  • Legitimate interest: security, statistical analysis

  • Legal obligation: invoicing and accounting record retention

5. Data retention period ?

  • Customer account: 3 years after last activity

  • Orders and invoices: 6 to 10 years (in accordance with legal requirements)

  • Cookies: up to 13 months

  • Newsletters: until you withdraw your consent

6. Data access and recipients ?

Only authorized Toeina staff and selected technical service providers (hosting provider, carrier, payment processor) have access to your data, strictly within the scope of their duties.

No data is sold or shared with unauthorized third parties.

7. Your rights ?

You may, at any time:

  • Access your personal data

  • Request correction or deletion of your data

  • Object to or restrict processing

  • Request data portability

  • Withdraw your consent

  • File a complaint with the CNIL (www.cnil.fr)

To exercise your rights, please contact us at: contact@laolys.com

8. Cookies and tracking technologies

When browsing our site, cookies may be placed on your device to:

  • Improve your browsing experience

  • Measure website traffic

  • Display personalized content

A consent banner allows you to manage your preferences during your first visit.

For more details, please refer to our Cookie Policy

9. Data security

We use recognized security protocols such as HTTPS, firewalls, secure hosting, restricted access, and regular backups.
Your data are protected against unauthorized access, alteration, or disclosure.

10. Policy updates

This policy may be updated at any time to reflect legal or technical changes.
The most recent version is always available at: https://laolys.squarespace.com/privacy-policy